Factors affecting Customers Decision for taking out Bank loans in Ahmedabad - Free Essay Example

Sample details Pages: 3 Words: 803 Downloads: 8 Date added: 2017/06/26 Category Finance Essay Type Analytical essay Did you like this example? à ¢Ã¢â€š ¬Ã…“Factors affecting Customerà ¢Ã¢â€š ¬Ã¢â€ž ¢s Decision for taking out Bank loans in Ahmedabadà ¢Ã¢â€š ¬Ã‚  EXECUTIVE SUMMARY Purpose: The recent global financial crisis has highlighted the intense competition between banks for attracting customers; thus, research on selection criteria used by customers to choose a bank for doing business has been enriched with new methodologies, findings and recommendations for both banks and customers. This is ever more important when we take into account that banks and generally the financial system have lost their reputation and credibility, as a result of certain financial transactions which brought about the economic crisis. Hence, the banking industry appears as one of the most rapidly emerging sectors needing to identify the main factors that lead to maintenance of existing customers and ways to attract new ones. Don’t waste time! Our writers will create an original "Factors affecting Customers Decision for taking out Bank loans in Ahmedabad" essay for you Create order Methodology: This is carried out using quantitative survey of 150 respondents of the Ahmedabad city. Each respondent are personally contacted to fill up the questionnaire. Finding: Out of 150 respondents, 86.7% respondents have received a loan, and 13.3% respondents have not received a loan. This confirms that most of the respondents have received a loan but few of them have not actually received but they consider the important factors for receive a loan. Respondents are considering loan factor, competitive interest rates as one of the most important parameter. In t value is positive for parameter like, customer services professionalism and credibility of staff is good, potential customer complaints, variety of product- service provided by the bank, enough information about loan, time duration for loan, simpler procedure, total cost, ability to finance maximum to security (property), EMI Based capabilities, possibility of early repayment, no need of underwriting property, ability to provide insurance program to protect the payment of installments, competitive interest rates and privilege terms in comparison with other banks. So these parameter not only important but more than important for the customers. The association between respondents received a loan with demographic factor, man are 1.71 times more likely to take a loan than a women and in age group between 31-40 and 41-50, respondents are more likely to take a loan than other age group. Similarly, there is sufficient correlation exists between the variables to proceeds with the analysis for take a loan. For that twelve important factors have been extracted from twenty eight variables contributed about 62% variation in customers decision for taking out bank loan. Recommendation: Customers place more emphasis on factors like interest rates, installments and other factors like, total cost, simpler procedure. Therefore, such factors should be considered seriously by the banks in designing their marketing strategies by widening their branches and providing good customers services to customers. Since the age category between 41-50 has the most usage and more representation in the sample, banks should target its marketing mix toward this category. Bank should also focus on total cost, carried by customers to take out a loan due to higher competition in the market there are different scheme available for processing fees for the loan. Bank should require reduced interest rate on loans and high interest rate on savings and services offered. In this respect, Polish bank customers do not differ from customers of the banking industry in other countries. INDEX SR. NO PARTICULARS PAGE NO PART- I GENERAL INFORMATION 1 About the Industry 1.1 Introduction of Bank 1 1.2 Global Banking Sector 1 1.3 Indian Banking Sector 2 1.4 Growth in the industry 5 1.5 Banking structure in india 9 1.6 Types of Bank 10 1.7 Major Banks and products in Banking Sector 12 2 About the company 2.1 Introduction of Company 15 2.2 Market share and Management Pattern 20 2.3 Financial Highlights 21 3 Product Profile 23 PART-II INTRODUCTION OF THE STUDY 4 Introduction of the study 30 4.1 Literature review 32 4.2 Problem Statement and Importance of the Study 35 4.3 Objective of the Study 36 4.4 Background of the Study 37 4.5 List of Hypothesis 38 5 Research Methodology 5.1 Problem definition 39 5.2 Research design 39 5.3 Data Collection Method 41 5.4 Sampling design 41 5.5 Data Collection Instrument 42 5.6 List of Statistical Test used. 42 5.7 How to conduct statistical test 44 5.8 Limitations of the Study 46 6 Data Analysis and Interpretation 6.1 Descriptive Analysis 47 6.2 Inferential Analysis 51 7 Findings 71 8 Recommendation 74 9 Conclusion 76 10 Bibliography 77 11 Annexure 78-81 List of Table SR. NO PARTICULARS PAGE NO 1. Table: 1 Major banks in global banking sector 12 2. Table: 2 Major banks in public sector 13 3. Table: 3 Major banks in private sector 13 4. Table: 4 Shareholding pattern of axis bank 20 5. Table: 5 Management pattern of axis bank 20 6. Table: 6 Respondents receive a loan 47 7. Table: 7 Gender of respondents 47 8. Table: 8 Age group of respondents 48 9. Table: 9 Marital status 48 10 Table: 10 Education level 49 11. Table: 11 Employment status 49 12. Table: 12 Sector of employment 50 13. Table: 13 Annual income group 50 14. Table: 14 Personal property bend belonging to 51 15. Table: 15 Reliability test 51 16. Table: 16 One sample t test 53 17. Table: 17 Association of taking loan with demographic factor 58 18. Table: 18 KMO and Bartelttà ¢Ã¢â€š ¬Ã¢â€ž ¢s test 60 Table: 18.1 Communalities 61 Table: 18.2 Total variance explained 62 Table: 18.3 Component Matrix [Unrotated] 64 Table: 18.4 Component Matrix [Rotated] 67 List of Figure SR. NO PARTICULARS PAGE NO 1. Figure: 1 Banking structure in India 9 2. Figure: 2 Types of Bank 10 3. Figure: 3 Banking products and services 14 4. Figure: 4 Products of Bank 23 5. Figure: 5 Customer Decision Process 30 6. Figure: 6 Influence on customer decision 31 7. Figure: 7 Scree Plot 63

Cause And Effect Of The Pregnancy Rate During The First...

According to The March of Dimes (2016) miscarriage, particularly in the first trimester, has an overall estimated incidence of 10 to 15%. However, the number could be as high as 50% when taking into account pregnancies which had not yet been discovered (March of Dimes, 2016). Concern regarding miscarriage is universal yet in women taking an antidepressant this concern increases as researchers have theorized that its use may increase the potential for spontaneous abortion. Two large scale studies by Andersen et al., (2014) and Kjaersgaard et al., (2013) documented increased miscarriage rates although a direct correlation between SSRI use and spontaneous abortion was not identified. These two prospective studies combined evaluated†¦show more content†¦So while increased miscarriage rates have been documented in the research, the authors’ conclusions directed implication away from SSRI use and focused rather on other possible causative factors. PREGNANCY, SSRI USE AND NEONATAL OUTCOMES 8 SSRIs do not seem to be implicated in spontaneous abortion and their role in stillbirth and postneonatal mortality follows similar lines. The increase in both stillbirth and postneonatal mortality found in the studies by Andersen et al., (2014), Jimenez-Solem et al., ( 2013) Stephansson et al., (2013) are likely attributed to severity of disease and comorbidity factors such as increased tobacco and alcohol use, elevated BMI, and or higher maternal age. None of these studies concluded that SSRI use was a causative factor, but rather focused on depression and the common health risks which often accompany the diagnosis. Overall, review of the current literature finds no direct causal relationship between SSRI use and miscarriage, stillbirth or postneonatal mortality (Andersen et al., Jimenez-Solem et al., 2013, Kjaersgaard et al., 2013 Stephansson et al., 2013). This does not eliminate an indirect causal relationship from malformations such as persistent pulmonary hypertension, anencephaly, craniosynostosis, or omphalocele. Studies on Major Birth Defects and SSRI

Bus 405 Tax Planning Homework Free Essays

HONG KONG SHUE YAN UNIVERSITY BUS 405 TAX PLANNING Homework 2 Question 1 Mr. Herbert Lee, a Singaporean, is being offered a job from a U. S. We will write a custom essay sample on Bus 405 Tax Planning Homework or any similar topic only for you Order Now based company, Gateway Corporation. According to the proposed employment contract, Mr. Lee will have to meet the management team in the US and sign the contract there. His job is to oversee and supervise the operations of the Corporation’s various affiliated companies in the Far East region, including Hong Kong. He is expected to travel extensively in the region but for convenience purposes, he will be sent to and be accommodated in the office of Gateroom Ltd, a wholly owned subsidiary of Gateway Corporation in Hong Kong. No contract is to be signed between Mr. Lee and Gateroom Ltd but it is agreed that Gateroom Ltd will provide all administrative support to Mr. Lee especially when he stayed in Hong Kong to perform his duties. Gateroom Ltd will charge back its administrative costs (including travelling and telephone costs) to the US parent in respect of its support given. Mr. Lee is required to report directly to the US parent in respect of the operation performance of respective companies in the region. His salary will however be paid in Singapore dollars into his bank account in Singapore. Mr. Lee understands that Hong Kong taxation system is limited by territorial ambit and he is concerned about the Hong Kong tax implication of his employment income under the new offer. He approached you for advice with his expected travelling schedule as below: 15. 5. 2011Hong KongArrived at Hong Kong and reported to Gateroom Ltd 5. 6. 2011 – 7. 6. 2011SingaporeTo attend meetings and seminars 1. 8. 2011 – 30. 8. 2011ChinaTo attend meetings and conferences 1. 11. 2011 – 18. 11. 2011IndonesiaTo attend meetings 30. 12. 2011 – 23. 1. 2012ThailandTo attend meetings and vacation leave (leave days of 10 days) Required: Explain briefly the Hong Kong tax system in relation to income from employment, and advise Mr. Lee on his Hong Kong salaries t ax position in respect of his new employment income. Question 2 Mr Leung, the managing director of one of your clients, Global Trading Limited, came to your office. He was concerned about restructuring his own salaries package, and that of the other employees. He wanted to ensure that all fringe benefits provided by the company were to be provided in a tax efficient manner, i. e. to minimize the salaries tax liabilities of the employees but at minimal costs to the company. Required: a) Explain to Mr Leung the extent to which fringe benefits are subject to salaries tax in Hong Kong with reference to the relevant statutory provisions and general principles. According to Section 8(1A)( c), the income can be excluded from services rendered outside Hong Kong if taxplayer is chargerable to tax in the country in which services are rendered, and tax of substantially the same nature as salaries tax in Hong Kong has been paid in respect of the income attributable to the services rendered in the country. The income is fully exempt if service are rendered in HK during visit not exceeding 60 days and the income on which tax has been levied in the Mainland will be exempt from salaries tax. According to Section 8(2)(j), income fully exempt if present in Hong Kong for not more than 60 days in that Y/A and 120 days in 2 consecutive Y/A. According to Section 8(2), Accrued benefit received under a MPF scheme in respect of employer’s mandatory and voluntary contribution and sum withdrawn from other recognised retirement scheme. And Pension attributable to service rendered outside Hong Kong. (b)Advise him how to provide the following fringe benefits to the employees of the company in a tax efficient manner: (i)a domestic helper (ii)low interest loan (iii)club membership (iv)education fee of child How to cite Bus 405 Tax Planning Homework, Essay examples

Reforming International Monetary System †Free Samples to Students

Question: Discuss about the Reforming International Monetary System. Answer: Introduction: The increased rate of interest present in Thailand is a testimony to the uncertainty prevailing in its economy. Hence, it can be anticipated reasonable that the value of Baht is going to depreciate in the near future which will result in lower amount of Australian Dollars being received by the company in exchange of same number of Baht (Boriob et al., 2017). Hence, it is prudent that despite the lower interest rate of investments in Australia, the company should refrain from investing it in Thailand at a higher rate of interest. This is because even if the company is getting a higher rate of interest the benefits of the same will no accrue to the company if the value of Baht currency declines disproportionately in the future. In case the excess funds earned in Thailand are invested back in Thailand then the company will need more money that it might have to fulfil by taking a loan back in Australia at the prevalent rate of 10%. The additional funds so acquired will be instrumental in supporting the operations in Australia (Avdjiev et al., 2016). The funds that were supposed to be remitted back to Australia for investment purposes at 8% rate of interest will no longer be available for the same purpose. Furthermore, if the Bahts value reduces by 5% as the studies suggest then investments made in Thailand will be yielding an interest of 9.25%. Hence, it can be seen that in case the company is reinvesting the excess money earned in Thailand. Then along with borrowing money for the additional funds required for carrying out the operations in Australia the returns that the company was, getting from Thailand will also decrease in the near future, which will be detrimental to the interest of the company (Titman e t al., 2017). The analysis as given below depicts the comparison between the two options available with the company. At present the company can either invest the funds back in Thailand or exchange them and remit them back to Australia. If the second one of the two options is exercised then the company will be enjoying a gain of $8389001.34 It is the holding company of the Brambles Group. It is listed on the Australian Stock Exchange. The company is mainly concerned with supply chain logistics specialising in accumulation of unit-load equipment and related services. It is mainly focused on outsourcing of pallets, crates and containers (Bech et al., 2014). As per the data of 30th June 2015 Brambles had an employee number of around 14000 persons and was the owner of around 500 million pallets, crates and containers with the help of 850 service centres. The company has its operations in America, Europe, Australia and a number of other countries collectively termed as other by the company. The highest revenue generating area outside of Australia is America in case of the company. The revenue generated by the company from America amounts to US$2755.2 million in the year 2017. The main risk of foreign exchange arises either in the value of the transactions that are translated into the functional currency of any of the subsidiary of the company or in respect of the value of the assets and liabilities of the overseas subsidiaries which are translated back into the groups functional currency (Zaghini, 2014). In order to mitigate the risk foreign exchange hedging is used when the risk crosses certain thresholds made applicable by the company. In pursuance of this forward foreign exchange contracts are used to manage the exposures. The company incurs expenses and incomes in the local currency in operation such exposures do not amount to significant extent. As additional response towards this risk translation exposures are mitigated by rising of debt in currencies where the matching assets exist. The company operates in the field of bio-technology and its operations are wide ranging like research, manufacture, development and marketing of products which prevent and are able to cure people suffering or prone to diseases that can cause serious medical conditions to the person (Gambacorta et al., 2015). The company mainly produces antivenom, blood plasma derivatives and vaccines. The various geographical areas of operations of the company are United States, Germany, Switzerland, UK and many other countries referred to as rest of the world by the company. The highest revenue generated by the company outside of Australia is from United States and as a matter of fact it is even more than what the company earns from its operations in Australia. The revenue from United States amount to US$2850.8 million. This affirms the fact that the company enjoys a strong customer base in United States, which si substantially more than its own country. In order to mitigate the risks of foreign currency exposure the company makes use of fixed currency which is capable of eradicating the effect of movement in the exchange rate. This further enhances the comparability of the performance of the group. In order to apply the constant currency the company converts the net profits of the entities of the group reporting in currencies other than the fixed currency of the group i.e. US Dollars at the rate which was prevalent in the prior comparable period (Frieden, 2016). Further the company makes adjustments in respect of the material transactions that were affected by the fluctuations of the exchange rate at a rate which would have been applicable if the transaction had taken place in the prior comparable period. The analysis of the chart comparing the correlation between the exchange rate of the USD to AUD and the two companies it is found that corresponding share prices of both the companies are in negative correlation with the exchange rate (Frisari Stadelmann, 2015). It implies if the exchange rate is going upwards then the share prices of the companies would go down and when the exchange rate is going downward the share prices of both the companies would go up. Among the two companies CSL LTD. has a higher degree of negative correlation as compared to Brambles Ltd. Both the companies under study do not have a secondary listing on the stock exchange any other countries except the Australian Stock Exchange. This is deterring for both the companies as the revenue patterns of both companies suggest that they have significant sources of revenue accruing overseas (Van den Berg, 2016). The companies are losing on the opportunity of gaining the confidence of the customers and raising more capital in the form of share capital and debt funds from other countries. Getting itself listed on a secondary stock exchange will help both the companies in increasing their flexibility with respect of raising additional capital. The company becomes capable of raising capital in different time zones along with the ability to do so in multiple currencies. The company can also reduce its overall cost of capital by adhering to the disclosure requirements of the overseas stock exchanges diligently. This is because with accurate and diligent disclosure practices the company will be enjoying the goodwill and reputation both from foreign countrys statutory bodies as well as the investors who will be ever more ready to invest their funds in the company (Frieden Lake, 2015). The cross listing comes with the added advantage of media coverage which increases the goodwill of the company. In spite of these advantages however, there are various costs associated with the process of secondary listing like registration costs, reports and disclosure requirements etc. As per the revenue patterns of both the companies it is recommended that CSL and BXB should get listed on the stock exchange of United States. As, both the companies have significant revenues accruing out of the country (Buchholz Tonzer, 2016). This will help the countries in further expanding the operations in the country by utilising the funds raised from that country itself. The companies will enjoy the benefit of established business and will be able to garner the faith of the shareholders. The company will get the opportunity of hedging the market fluctuation in and out of its own country. diversification of operations along with getting listed on a secondary stock exchange will not only improve the operational capability of the organisation but also the financial performance and security of the company by providing the company more than one platform to trade its securities (McCauley Schenk, 2015). Reference Avdjiev, S., McCauley, R. N., Shin, H. S. (2016). Breaking free of the triple coincidence in international finance.Economic Policy,31(87), 409-451. Bech, M. L., Gambacorta, L., Kharroubi, E. (2014). Monetary policy in a downturn: are financial crises special?.International Finance,17(1), 99-119. Borio, C., Gambacorta, L., Hofmann, B. (2017). The influence of monetary policy on bank profitability.International Finance,20(1), 48-63. Buchholz, M., Tonzer, L. (2016). Sovereign Credit Risk Co?Movements in the Eurozone: Simple Interdependence or Contagion?.International Finance,19(3), 246-268. Frieden, J. (2016). The governance of international finance.Annual Review of Political Science,19. Frieden, J. A., Lake, D. A. (2015).World Politics: Interests, Interactions, Institutions: Third International Student Edition. WW Norton Company. Frisari, G., Stadelmann, M. (2015). De-risking concentrated solar power in emerging markets: The role of policies and international finance institutions.Energy Policy,82, 12-22. Gambacorta, L., Illes, A., Lombardi, M. J. (2015). Has the Transmission of Policy Rates to Lending Rates Changed in the Wake of the Global Financial Crisis?.International Finance,18(3), 263-280. McCauley, R. N., Schenk, C. R. (2015). Reforming the International Monetary System in the 1970s and 2000s: Would a Special Drawing Right Substitution Account Have Worked?.International Finance,18(2), 187-206. Titman, S., Keown, A. J., Martin, J. D. (2017). Financial management: Principles and applications. Pearson. Van den Berg, H. (2016).Economic growth and development. World Scientific Publishing Company. Zaghini, A. (2014). Bank bonds: size, systemic relevance and the sovereign. International Finance management,17(2), 161-184.